RESIZING AND EXCHANGE

There are two categories of rings you can buy from us: Custom rings and Elite rings.

Custom rings can be sent back and resized or exchanged for a small fee of £25. In most cases we actually have to make a new ring for you so this can take 1-2 weeks to complete but if you need the ring sooner let us know so we can prioritize it if necessary. Contact us within 14 days of receiving the ring for a resize and the ring has to be sent back in new condition. Buyer is responsible for sending us back the ring.

Elite rings are high end designs that contain precious material such as Gold and Dinosaur bone. These rings can not be exchanged or resized but don’t worry because included with your purchase will be a set of our Premium sample ring sizers set. They are available in different widths; 3mm 5mm and 7mm and the most common sizes. We also include a free shipping label to send the set back to us so it’s a stress free process.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders

 

REPAIRS

If there is any problem with your ring, you can send it back to us and we will repair it free of charge. This doesn't include damage caused by abuse and misuse of the ring.

The photos in our listings are used to illustrate the rings but can not be taken as an exact representation of the ring you will receive. As much as we try our best to keep the photos as true as possible to our rings, using natural materials like wood and stones make it impossible to create the exact same ring each time. For example wood grain will constantly change making every ring unique and unrepeatable.